Shipping policy
Shipping Times
- Express Orders: Typically, 1 to 4 business days, depending on the location (regional or metropolitan).
- Standard Orders: Typically, 2 to 8 business days.
Please note that delivery times may be affected by regional differences and unforeseen circumstances such as floods or other natural events.
Shipping Costs
- Standard shipping within Australia is charged at a flat rate of AUD$10
- Express shipping within Australia is charged at a flat rate of AUD$15
Tracking Information
Tracking information will be provided upon order fulfilment and dispatch. It will be sent to the email used when placing the order.
International Shipping
United States: The Power of Possibility has currently paused shipping to the United States while we explore solutions to minimise costs and delays to our customers. We hope to make shipping to our US customers available again as soon as possible. For more information, please contact us at dreambig@thepowerofpossibility.com.au
We can ship internationally and International Express and Standard Australia Post rates are shown at checkout.
Lost or Damaged Goods
Please check tracking of your order. If the item still has not been delivered within the required time, please check the package has not been left somewhere on your premises or with a neighbour before contacting us. Please ensure the address is correct before completing your order.